Our Commitment to Privacy
At Magma Quest Flare Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our hotel or use our services.
Last Updated: January 2024
Information We Collect
Personal Information
- Name and contact details
- Reservation and booking information
- Payment and billing information
- Identification documents
- Special requests and preferences
Automatically Collected Information
- Website usage data
- IP addresses and device information
- Cookies and tracking technologies
- Location data (with consent)
- Communication records
How We Use Your Information
Service Delivery
Processing reservations, providing accommodation services, and managing your stay
Communication
Sending booking confirmations, updates, and responding to inquiries
Improvement
Analyzing usage patterns to enhance our services and website functionality
Data Protection & Security
Security Measures
- Encryption: All sensitive data is encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and updates
- Staff Training: Regular privacy and security training for all employees
- Secure Systems: Industry-standard security protocols and firewalls
Your Privacy Rights
Access Rights
Request access to your personal information we hold
Correction Rights
Request correction of inaccurate or incomplete information
Deletion Rights
Request deletion of your personal information (subject to legal requirements)
Opt-out Rights
Unsubscribe from marketing communications at any time
Portability Rights
Request your data in a portable format
Processing Limitation
Request limitation of processing in certain circumstances
Cookies & Tracking
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic website functionality and security | Session/1 year |
| Analytics Cookies | Help us understand website usage and performance | 2 years |
| Marketing Cookies | Deliver relevant advertisements and track effectiveness | 1 year |
| Preference Cookies | Remember your settings and preferences | 1 year |
You can manage your cookie preferences through your browser settings or our cookie consent tool.
Third-Party Services
We may share your information with trusted third parties for the following purposes:
Payment Processing
Secure payment processors for transaction handling
Service Partners
Trusted partners providing hotel services and amenities
Legal Compliance
When required by law or to protect our rights
Questions About Your Privacy?
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:
- Email: privacy@magmaquestflare.info
- Phone: (604) 555-3472
- Address: 1250 Mountain View Drive, Whistler, BC V8E 0X3, Canada
We respond to privacy inquiries within 48 hours
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.